Privacy Policy
Last updated: September 2026
Pest Control Walthamstow (“we”, “our”, or “us”) operates the pestcontrolwalthamstow.com website and provides professional pest control services across Walthamstow, E17, and surrounding areas in East London. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.
We use your data to provide and improve the pest control services we offer. By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you contact us, request a quote, or book a pest control appointment, we may collect personally identifiable information such as:
- Full name
- Email address
- Phone number
- Service address and postcode
- Property details relevant to pest control services
- Details about the pest problem you are experiencing
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our pest control services
- To respond to your enquiries and provide quotes
- To schedule and manage appointments
- To notify you about changes to our services
- To provide customer support
- To gather analysis so that we can improve our services
- To monitor the usage of our website
- To detect, prevent, and address technical issues
- To ensure compliance with health and safety regulations
Data Security
The security of your data is important to us. We strive to use commercially acceptable means of protecting your personal information. Access to your personal information is restricted to authorised personnel only, and all data is stored securely on encrypted systems.
Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we implement appropriate technical and organisational measures to protect your data, we cannot guarantee its absolute security.
Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service providers: We may employ third-party companies to facilitate our services, perform service-related functions, or assist in analysing how our website is used.
- Legal requirements: We may disclose your information where required by law, regulation, or legal process.
- Protection: We may disclose information to protect our rights, property, or safety, or that of our customers or others.
Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how visitors use our site and improve their browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Retention of Data
We retain your personal information only for as long as necessary to provide our services and fulfil the purposes outlined in this policy. When no longer required, your data is securely deleted or anonymised.
For customer records, we retain service history for a period required by health and safety regulations and insurance requirements.
Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access – request copies of your personal data
- The right to rectification – request correction of inaccurate data
- The right to erasure – request deletion of your personal data
- The right to restrict processing – request limitation of how we use your data
- The right to data portability – request transfer of your data
- The right to object – object to our processing of your data
- The right to withdraw consent – at any time, without affecting the lawfulness of processing based on consent before its withdrawal
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: contact.pestcontrolwalthamstow@gmail.com
By phone: +44 7774 385794
By mail: 834 Forest Road, Walthamstow, London